Refund Policy

Effective on 07/21/2022


Products ordered by the Customer (perfumes) can be refunded only in the case of an online order on the site within 10 days upon presentation of a proof of purchase.

For the refund to be confirmed, the bottle must be unused (the quantity of perfume will be measured upon receipt of the returned bottle), a sample of each perfume ordered is provided allowing the fragrance to be tested without using the purchased bottle.

The item must be returned (at the Customer's expense) and only the price thereof will be refunded (price excluding shipping costs).

If the refund is confirmed, it will be processed within 5-10 days of receipt of the returned item.

If an article or one of its elements is defective, it will be exchanged under conditions (photos of the article and return at the customer's expense if necessary) but it cannot be refunded.


Products ordered by the Customer (workshops) may only be refundedup to 24 hours before the date and time of the start of the latter by sending an email to or by calling